311 is the City Service Request Center, available online on by calling 311 (24-hrs a day/7 days a week)

Almost all requests for city services can be made through 311 including pothole repair, streetlight replacement, bulk trash collection, and parking meter issues. See a full list at 311.gov. You’ll receive a tracking number in order to check the status of your request.

For Your Sanitation

Trash & Recycling Collection   — collection is Tuesdays

Solid Waste Education and Enforcement Program (SWEEP) — how to report sanitation violations

The Mayor’s Office of the Clean City — bridges the work of agencies and community partners to achieve a clean, safe, and healthy District of Columbia

Rodent Control & Prevention — how to keep rodents away from your home

For Your Block

Adopt a Block – help keep our community clean

Traffic Safety Assessment — how to get a traffic safety assessment for your block

Block Party Permit Guide — what you need to do to close off a street for a block party

For Your Home

Permits for Home Improvement Projects — learn when you need a permit and how to get it

Free Smoke Alarm — installed by the fire department!

Free Home Fire Safety Inspection — make sure your home is free of fire hazards

For Animals

Low-cost Spay/Neuter Surgeries & Vaccinations — keep your pets healthy

Free Resources for Outdoor Community Cats — managing outdoor cats with Trap-Neuter-Return plus information on cat deterrents

Pet waste – tips for pet owners and concerned residents

City Wildlife — how to live with your wild neighbors and get help for them when they are injured

For Green & Garden

Tree Box Garden Regulations — learn the restrictions for planting curbside gardens

Casey Trees Tree Rebate — get at $50 – 100 rebate for planting a shade tree in your yard

RiverSmart Homes — incentives for homeowners interested in reducing stormwater runoff from their properties