Blog Archives

Mayor’s Walk Through Follow Up and Spring Cleaning

Last May 11th the Mayor and many city administrators and staff completed a walk through in the northern area of Trinidad with community members. During the walk many issues with street lights and signage, property in disrepair or abandoned, rodents, trash, and our streets and sidewalks were identified. The city worked to close out those issues to improve our neighborhood. The report is available on the Mayor’s website or on the following link: Ward 5 RESULTS Walk – TrinidadV2.

As we begin neighborhood clean ups this spring, we will all need to identify what areas residents can address. We can also initiate 311 requests for city support where city services are needed to fix street lights, repair sidewalks, address illegal dumping, and other areas.

Clean ups are scheduled for April 9 and May 14. We encourage everyone to come out and participate. We also encourage everyone to use the 311 phone number, online system, or phone app to report issues with street lights, rodent infestation, graffiti, unsafe sidewalks, and other issues. The system is easy to use and allows for follow-up and monitoring. Any issues that are not being resolved in a timely manner can and should be raised with your Advisory Neighborhood Commissioner. The Ward 5 staff in the Mayor’s Office of Community Relations and Services (MOCRS) can also be enlisted in collaboration with the appropriate ANC Commissioners to resolve issues.

Let’s work together to get our neighborhood spruced up for spring and summer so that we can all enjoy cleaner, safer streets!

 

311 – Gateway to City Services

Need to request a city service? Have a question but not sure which agency to contact?

“The Office of Unified Communications’ (OUC) 311 Call Center Operation provides a one-stop service experience for constituents, residents and visitors searching for DC government services, numbers and information. The Operation was designed to make the public’s interaction with the city government less frustrating.

Dial 311, 24 hours a day, 365 days a year, to request scheduled services such as trash removal, pothole repair, bulk pick-ups and recycling collection. Callers can also use this number to report a missed scheduled service, inquire about city agency phone numbers and hours of operation, and to pursue other customer service-related items.”

You can also request a service, check the status of a request and view a map of requests online at 311.dc.gov or download the handy convenient phone App available.

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